The Delegation Dilemma: Do I Have to Learn it Before I Outsource it?
By Melanie Benson Strick | July 15th, 2008
With so many tasks and so little time, we all get the value of delegating to other people to get more done. The ability to leverage other people’s strengths can not only bring more joy and excitement back into your life (cause you aren’t doing tasks you hate) but the revenue potential is unlimited.
So why then is James spending so much time and energy learning how to do the shopping cart so he can outsource it to someone else? Why is Amy investing $2000 on a “learning to blog system” when there are other’s who can do it better, faster and cheaper than her?
Maybe it’s the compelling feeling that many of us have to learn. The quest for knowledge that somehow validates a deep need to know it all. And I think for some, it provides a sense of security or control to know how everything is supposed to work. But is it really serving you to spend your valuable time, money and energy learning all the ins & outs of your business?
I remember the feeling I had when I graduated from San Diego State with my Bachelor’s Degree in Business Management. After getting past the culture shock of not having piles of assignments and the constant pressure of assignments due, I felt like there was a big gaping hole in my life. I missed learning.
So what did I do? I of course took on more learning…taking every class that Motorola offered on leadership, team building, project management, and soon found my way to my Master’s program in Organizational Management. Not too long after graduating again…there was that old “void” again. I needed my learning fix…and I started taking spiritual classes at my church (which 8 years later resulted in my spiritual counselor license) and at the same time I decided to get trained as a coach. Then it was on to marketing, online traffic generation, blogs, social networking…you get the point I think.
As I got serious about my business I had to reflect on how much time and energy I was spending learning new things. What was my time worth and did it really make sense to keep investing in all this learning? What was it getting me? I began to ask myself the tough question with every learning opportunity “Is this going to make me more money?”.
The truth is I was just feeding a little gremlin inside of me. For me, learning gave me a sense of control and power. If I knew what to do and when to do it, then maybe I’d be good enough to have my dream lifestyle and business. What I realized is that learning kept me from doing what would actually make me successful. It was like a big cozy comfortable blanket that kept me safe…and kept my worst fear in front of me…a real lack of financial results.
At some point I had one of the “I should have had a V-8 moments”. It hit me that no matter how much I learned it was not helping me get there any faster. It was much more cost effective to hire someone who knew how to do it so it would get done faster and hence, make a lot more money. If I had to learn it first, then I became the bottleneck!
The key to mastering delegation is adopting this CEO Mindset:
“Know enough to set the vision, goals and desired results. Delegate the tactics to people who can do it faster, cheaper or better than you.”
Here is an example. I have absolutely no idea how to update my website. I know what I want it to look like, what should happen when a visitor is on the site and even what experience I want them to have. But I made it a point to not learn how to update it.
Same thing with most of our marketing efforts. I know what I want done and I hire talented people who already know how to do it. I have a vague idea of what steps my team goes through each month to publish this ezine but I have no idea how to publish one myself. Set up a bridge line? Nope. I’m talented enough that I could probably figure it out (and I know my team has the system published in our online procedures guide) but why bother?
My job as CEO is to stay focused on my top 5 – 10 high payoff activities like writing, mentoring entrepreneurs on how to create their ideal business, designing powerful programs that serve my clients, and planning out where I want to be in 90 days to 5 years from now!
My challenge to you is to look at where you are holding yourself back by being the bottleneck. Where is your need to learn and be in control getting in the way of what you delegate? What are your false beliefs about what can be delegated well costing you playing the bigger game?
If you haven’t yet downloaded our free report on the 101 Ways to Triple Your Income by Outsourcing Your High Payoff Activities, I highly encourage you to do it now. This process will help you get clear on your highest payoff activities and bust this delegation dilemma for good!
About the Coach:
Melanie Benson Strick, The Million Dollar Lifestyle Business Coach, teaches entrepreneurs how to stop feeling overwhelmed so they can create more money, more freedom and more prestige.
Get the Entrepreneur’s Secret Weapon to revolutionize your results and get on the fast-track to a freedom based business at www.thepowerofthevirtualteam.com
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July 15th, 2008 at 12:54 pm
I think delegation and outsourcing are 2 different processes… Having said that, I tend to delegate a lot, and I only delegate the stuff that I know how to do, but don’t or do not have the time to do it. I usually outsource the stuff that I don’t know, or that I feel that I’m not strong in (or non of the team members are).
July 16th, 2008 at 7:30 pm
Great distinction between outsourcing and delegating…thanks for sharing it.
I’m sure you helped a lot of people understand when to delegate vs. when to outsource.
Melanie