5 Key Elements to Quick-Start a High Payoff Virtual Team
By Melanie Benson Strick | February 25th, 2008
Once you realize you are ready to delegate to others
you are probably going to want to get started quickly.
That’s how we work as entrepreneurs, an idea gets in
our head and we leap forward.
Typically we rush to bring a new team member on board
because we need help now – we can’t wait to get rid of
the overwhelm and start making more money and having
some much needed time off! But somehow the workflow
just gets worse – what we delegate doesn’t get done
properly, we continue to drown in a sea of unfinished
tasks and our new team member wonders why we aren’t
delegating very much to them.
But leaping forward will not get you more time off,
money in the bank and much needed sanity! Leaping can
get you and your new team frustrated and overwhelmed
because you are missing the foundation for a high
performance ramp up!
How can you quick start your team without taking your
eye off the money flow? Here are five key elements that
can easily remedy most common hiring mistakes.
- Create a vision statement. Make sure you have written out what you want your life and business to be like when you hire the person. Don’t skip this step – it really is crucial to attracting the right people to co-create the experience you want.
- Develop a role description. Map out exactly what you want the person to accomplish for you. This will also help with estimating the number of hours to plan for. This one step can save you tons of mistakes.
- Identify your standards, values and vision for your company. If your standard is to respond to phone calls within 24 hours and your VA’s is to return calls within 5 days, you could have a problem. Communicate your vision of how things should happen up front to ensure tasks are done the way YOU want them to be done.
- Create a checklist of skills, work style preferences and resources team members must have. Do they need to have experience in your particular trade/ industry? Do you use Microsoft Outlook and need to be compatible? Do you prefer to work with self-starters who need little guidance or want to be intimately involved in the day to day operations with them?
- Take time to interview and check references. Interview at least three to five candidates. Ask questions like, “Tell me about a time when you didn’t know how to complete a job, what did you do?” or “How did you learn how to perform your duties at your last job?”
Every entrepreneur I know resists this process at
first. And within a few months, they can’t figure out
why this “team thing” isn’t working. I have a saying,
“slower + smoother = faster.” Slow down and do this
“team thing” right the first time, things will go
smoother, and you will get to the million + bank
account in record time.
Need help? Want templates for the steps outlined above?
Check out the Virtual Team Building Tele-Bootcamp to
find out how you can save tons of time and money with
our proven system that takes you by the hand to find
your ideal dream team.
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February 26th, 2008 at 4:17 pm
I could not agree with you more. My entire team is virtual and I love it. The real keys for me were 1) make sure the right jobs are with the right people/skills 2) have a processing guide for tasks documented. This is an area many of my clients struggle too. It is not as bad or as time consuming as one might think. We work with people all of the time to define work flow and job duties. Our clients quickly learn that they can spend their time on much more value added activities when they have competent professionals handling back room things. There is also some amazing technology available today that allows you to have tracking and communication methods even if you are not in the same location. If this is something that you are hesitant to take on, do a little at a time. Take one project and outsource it. See how it goes. Then add more as you are comfortable.
To your success!
February 29th, 2008 at 12:21 pm
[...] because we don’t even know what they are! Melanie Benson Strick’s recent blog post, 5 Key Elements to Quick-Start a High Payoff Virtual Team, provides the groundwork to setting and sharing expecations so you can get off on the right foot [...]